Shift Lead

1 day ago


St Augustine, Florida, United States Chicken Salad Chick Full time
Job Summary:

We are seeking a highly motivated and experienced Shift Lead to join our team at Chicken Salad Chick. As a Shift Lead, you will be responsible for leading a team of hospitality professionals to provide exceptional customer service and maintain a clean and welcoming environment.

Key Responsibilities:

• Serve guests by taking orders, handling cash and credit cards, and making drinks and desserts.

• Deliver meals to guests at their table or to a designated pick-up area, and provide excellent customer service at all times.

• Maintain cleanliness of your work area and the dining room, parking lot, restrooms, and playground.

• Stock sauces, cups, lids, and other supplies as needed to maintain throughout your shift.

• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.

• Coach, teach, and train team members on policies and procedures and create a positive work environment for everyone.

• Maintain food safety and cleanliness standards.

• Open and/or close the restaurant, leading the shift as a key holder.

Requirements:

• Be hard-working, team-oriented, friendly, honest, and have great customer service skills.

• Have reliable transportation with a current driver's license.

• Be authorized to work in the United States.

• Be at least 18 years old.

• Have a High School diploma or equivalent.

• Be available to work any time, including Saturdays, with time off given for special requests.

• Have at least one year of previous restaurant management or leadership experience preferred.

• Have excellent verbal and written communication skills.
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