Customer Service Ambassador
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
This is a part-time opportunity that requires a strong commitment to delivering exceptional service to our members and guests.
As a Customer Service Representative, you will be responsible for providing a superior level of service, ensuring a positive and welcoming experience for all who visit our club.
Key Responsibilities- Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
- Answer phones in a friendly and efficient manner, assisting callers with a variety of questions and concerns.
- Check in members, provide tours of the club, and sign up new members, ensuring a seamless and welcoming experience.
- Respond to member questions and concerns in a timely and professional manner, resolving issues and providing solutions.
- Regularly clean and maintain the facility, bathrooms, equipment, and amenities, ensuring a clean and safe environment for all.
- Must be 18 years of age or older.
- Punctuality and reliability are essential.
- Customer service experience is preferred, but not required.
- Ability to lift 45 pounds and stand for long periods.
At Planet Fitness, we are committed to creating a supportive and inclusive work environment that values diversity and promotes professional growth and development.
We believe in making a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
Join our team and become a part of a dynamic and growing company that values its employees and strives to make a difference in the lives of others.
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