Customer Service Ambassador

4 weeks ago


Midland, Michigan, United States Planet Fitness Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

This is a part-time opportunity that requires a strong commitment to delivering exceptional service to our members and guests.

As a Customer Service Representative, you will be responsible for providing a superior level of service, ensuring a positive and welcoming experience for all who visit our club.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Answer phones in a friendly and efficient manner, assisting callers with a variety of questions and concerns.
  • Check in members, provide tours of the club, and sign up new members, ensuring a seamless and welcoming experience.
  • Respond to member questions and concerns in a timely and professional manner, resolving issues and providing solutions.
  • Regularly clean and maintain the facility, bathrooms, equipment, and amenities, ensuring a clean and safe environment for all.
Requirements
  • Must be 18 years of age or older.
  • Punctuality and reliability are essential.
  • Customer service experience is preferred, but not required.
  • Ability to lift 45 pounds and stand for long periods.
About Us

At Planet Fitness, we are committed to creating a supportive and inclusive work environment that values diversity and promotes professional growth and development.

We believe in making a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.

Join our team and become a part of a dynamic and growing company that values its employees and strives to make a difference in the lives of others.

", "lang_code": "en-US"}

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