Behavioral Health Technical Partner

5 days ago


Greensburg, Pennsylvania, United States Excela Health Full time
Job Summary

The Technical Partner provides direct and indirect patient care under the direction of the RN or LPN. This role is responsible for delivering high-quality patient care, promoting a safe and healthy environment, and collaborating with the healthcare team to achieve desired outcomes.

Essential Job Functions
  • Deliver Direct and Indirect Patient Care: Provide patient care in accordance with hospital policies, procedures, protocols, and standards of care.
  • Perform Patient Care Needs: Assist patients with activities of daily living, respond to call lights, and collect, document, and report patient care data.
  • Interact with Patients and Families: Make pertinent observations, report and document patient behaviors, and interact with patients and families in a timely manner.
  • Collect and Document Patient Data: Collect and document patient care data, including vital signs and meal consumption.
  • Transport Patients: Transport patients as directed.
  • Perform Various Skills: Apply heating pads, set up suction equipment, apply antiembolic hose, and perform other skills as directed.
  • Complete Safety Rounds: Complete and document 15-minute safety rounds.
  • Assist in Educational Process: Assist in the educational process to promote and maintain health, foster self-care, and improve outcomes.
  • Maintain Collaborative Relationship: Maintain a collaborative relationship with other healthcare providers to achieve desired outcomes and assure continuous flow of patient care.
  • Communicate Effectively: Communicate pertinent information of actual/potential problems to the professional/practical nurse and communicate pertinent information at shift reports and during internal and external transfers.
  • Participate in Performance Improvement: Participate in the unit performance improvement activities designed to enhance the quality of patient care and customer services.
Specialty Essential Functions
  • Complete Vital Signs: Complete vital signs on all patients as directed.
  • Monitor Equipment: Monitor equipment for functioning and hygiene.
  • Document Results: Document results accurately.
  • Report Abnormal Vital Signs: Report abnormal vital signs or refusals to the RN.
  • Distribute Meals and Snacks: Distribute meals and snacks to patients.
  • Accurately Deliver Trays: Accurately deliver trays and clean up.
  • Order Dietary Supplies: Order unit-based dietary supplies.
  • Monitor Patient Safety: Monitor patient safety on and off the unit.
  • Perform Q 15-Minute Patient Monitoring: Perform Q 15-minute patient monitoring and arrange for this to be complete when not on the unit.
  • Observe for Unsafe Behavior: Observe for unsafe behavior, increase in agitation of patient, and report to RN.
  • Work as a Team Member: Work as a team member in the event of a crisis situation.
  • Complete Contraband Check: Complete contraband check and document report results.
  • Check Patient Belongings: Check all patient belongings to assure safety and complete all required documentation.
  • Facilitate Patient Files and Specimen Transport: Facilitate patient files and specimen transport.
  • Carry Charts and Supplies: Carry charts, supplies, specimens, etc., from the behavioral health building to the main hospital.
  • Organize Runs to Hospital: Organize runs to hospital to maximize efficient use of time.
  • Assist Patients with Care and Activities of Daily Living: Assist patients with care and activities of daily living.
  • Direct Physical and Dental Care: Direct physical and dental care of patients to assure hygiene is good and clothes are clean.
  • Monitor Elimination: Monitor elimination as indicated.
  • Facilitate EKG Testing: Facilitate EKG testing.
  • Accurate and Timely Completion of EKG: Accurate and timely completion of EKG as ordered by physician.
Required Qualifications
  • High School Diploma or Higher: High school diploma, GED, or higher level of education.
  • Completion of a Nurse Aide or Comparable Program: Completion of a nurse aide or comparable program (such as EMT, Medical Assistant, nursing student with at least one semester of clinical, or EH Technical Partner Training Program).
  • Sound Judgment and Problem-Solving Skills: Sound judgment, problem-solving skills, strong oral and written communication skills, ability to follow directions from other team members, and works independently assigned duties.
  • Strong Ability to Communicate Complex Topics: Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications
  • Nurse Aide Certification: Nurse aide certification.
  • One to Two Years' Experience: One (1) - two (2) years' experience in a similar setting.
  • Patient Care Experience: Patient care experience.
  • Computer Skills: Computer skills, phlebotomy, EKG experience.
  • Current Nursing Student: Current nursing student (with clinical experience).
License, Certification & Clearances
  • Current Basic Life Support (BLS): Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.
  • Act 33 with Renewal: Act 33 with renewal.
  • Act 34 with Renewal: Act 34 with renewal.
  • Act 73 FBI Clearance with Renewal: Act 73 FBI Clearance with renewal.
  • Workplace Violence Prevention: Workplace Violence Prevention (transfer into department must obtain within 30 days).
Supervisory Responsibilities
  • No Direct Supervisory Responsibilities: This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
  • Incumbent Will Be Scheduled: Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
  • Travel May Be Expected: Travel may be expected locally between Independence Health locations.


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