Community Host
5 days ago
About The Social Hub
The Social Hub is a dynamic, multi-national company that's redefining the hospitality industry. We're a game-changing innovator, challenging every convention and defining the future.
Job Summary
We're seeking a highly motivated and experienced Community Host / Front Office Ambassador to join our team in Berlin. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest experiences and ensuring that every visitor feels welcome and valued.
Key Responsibilities
- Guest Welcome and Check-in: Provide a warm and personalized welcome to all guests, ensuring a seamless check-in experience.
- Secret Concierge: Offer insider knowledge and recommendations to guests, helping them to make the most of their stay in Berlin.
- Facilities Management: Maintain the cleanliness and organization of all public areas, ensuring a high standard of presentation at all times.
- Guest Services: Assist guests with any requests or queries, providing a high level of service and ensuring that their needs are met.
Requirements
- Experience: At least 6 months of experience working as a Receptionist or in a similar role.
- Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure.
- Language: Fluent in English and German, with the ability to communicate effectively with guests from diverse backgrounds.
- Personality: A flexible, motivated, and positive approach, with a strong sense of responsibility and a willingness to go above and beyond to deliver exceptional guest experiences.
What We Offer
- Opportunity to Work with a Dynamic Company: Join a team that's passionate about delivering exceptional guest experiences and pushing the boundaries of hospitality.
- Chance to Learn and Grow: Develop your skills and knowledge in a fast-paced and dynamic environment, with opportunities for career progression and professional development.
- Competitive Salary and Benefits: Enjoy a competitive salary and benefits package, including discounts on stays at our properties across Europe.
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