Network Infrastructure Specialist
2 weeks ago
The Network Operations Administrator role at Mountain America Credit Union requires a highly skilled and experienced professional to manage and maintain the credit union's network infrastructure. This includes daily operations, administration, and troubleshooting to ensure seamless services for users.
Responsibilities:
• Train and mentor employees in the Associate Network Operations Administrator role
• Ensure all users are configured correctly for their designated positions
• Work with vendors and carriers to resolve issues in a timely manner
• Manage and maintain network solutions, including configuration and monitoring
• Develop and maintain relationships with other departments and IT teams
• Participate in on-call rotation and occasional travel to troubleshoot network systems
Requirements:
• 3+ years of experience in a technology support role
• 4+ years of hands-on network experience, preferably with Cisco and/or Silverpeak platforms
• Basic understanding of network essentials, including IP addressing and network switching and routing
• Understanding of basic network troubleshooting methodologies, such as ping and traceroute
• Familiarity with the Cisco CLI used to configure routers and switches
Preferred Qualifications:
• Network+, A+ or CCNA certification
• Intermediate skills in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
• Proficiency with Microsoft Visio
• Basic understanding of Microsoft products, such as Active Directory and MS Exchange
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