Strategic Community Engagement Director

5 days ago


Hammond, Louisiana, United States Phoenix At Hammond Full time

About the Role

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The Phoenix at Hammond is seeking a highly skilled and experienced Strategic Community Engagement Director to join their team. As a key member of the community, this role will be responsible for developing and executing strategic plans to engage with local communities, promote our services, and drive sales growth.

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Job Description

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This dynamic role requires someone with excellent communication skills, both verbal and written, who can build strong relationships with residents, employees, and stakeholders. The ideal candidate will have a proven track record in sales and marketing, preferably in senior housing, and possess a strong understanding of customer relationship management (CRM) systems.

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Responsibilities

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  • Promote our services to local communities through targeted outreach programs and events.
  • Develop and execute strategic plans to increase brand awareness and drive sales growth.
  • Build and maintain strong relationships with residents, employees, and stakeholders to ensure exceptional customer service.
  • Provide regular reports on sales and marketing performance to the community Executive Director and regional operations team.
  • Work closely with the corporate Marketing Support team to develop new lead-generating activities and maximize effectiveness.
  • Conduct tours with prospective residents and their families, personally closing new sales in the community.
  • Implement, monitor, and promote resident referral programs to generate new referrals.
  • Maintain accurate records of all contact information, using CRM software to manage leads and opportunities.

Requirements

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  • A college degree or equivalent experience in sales and marketing, preferably in senior housing.
  • Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable.
  • Excellent communication skills, both verbal and written, with the ability to relate positively and professionally to a diverse resident and employee population.
  • A demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities.

Salary Estimate

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We estimate the salary for this role to be around $55,000 - $65,000 per annum, based on industry standards and location.

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About Us

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The Phoenix at Hammond is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. We are committed to creating a positive and inclusive work environment that fosters growth and development for our staff.

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Why Join Our Team?

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As a Strategic Community Engagement Director at The Phoenix at Hammond, you will have the opportunity to make a real difference in the lives of our residents and contribute to the success of our community. You will be part of a dynamic team that values innovation, teamwork, and customer satisfaction.

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Contact Information



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