Enterprise Technology Specialist
3 weeks ago
We are seeking an experienced Enterprise Technology Specialist to join our team. As a key member of our IT infrastructure support team, you will be responsible for providing technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware.
Our ideal candidate will have 5+ years of related experience and hold a Top Secret Clearance with Polygraph.
You will work closely with our team to provide remote support access through desktop mirroring and other remote access applications for worldwide sites.
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Required Experience: 5+ years of related experience
- Security Clearance Level: TS/SCI w/Poly
- Location: On-Site in Annapolis Junction, MD
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