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Housekeeping Team Member

2 months ago


Annapolis, Maryland, United States Sonesta International Hotels Full time

**Job Summary**

The Room Attendant is a key member of the Housekeeping team at Sonesta International Hotels. This role is responsible for ensuring the cleanliness and maintenance of guest rooms and public areas, adhering to the highest standards of quality and service.

**Key Responsibilities:**

  • Deliver exceptional service to guests, responding to their needs and concerns in a timely and professional manner.
  • Clean and maintain assigned rooms and areas, adhering to established standards and procedures.
  • Notify supervisors when service is completed, ensuring rooms are ready for occupancy.
  • Monitor laundry supplies and equipment, reporting any issues or concerns to supervisors.
  • Perform deep cleaning projects as assigned, ensuring a high level of quality and attention to detail.
  • Report any needed repairs or unsafe conditions to supervisors, prioritizing guest safety and satisfaction.
  • Handle lost and found items according to established procedures.
  • Collaborate with other team members to achieve a high level of quality and service.

**Requirements:**

  • Previous housekeeping experience preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing, and mathematical abilities are required.
  • Frequent standing, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting, or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.

**Benefits:**

  • Medical, dental, and vision insurance.
  • Health savings account with company match.
  • 401(k) retirement plan with company match.
  • Paid vacation and sick days.
  • Sonesta hotel discounts.
  • Educational assistance.
  • Paid parental leave.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability insurance.
  • Various employee perks and discounts.