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Personal Banker Associate 1

2 months ago


Naples, Florida, United States Fifth Third Full time

Transforming Banking with Excellence

We're seeking a talented individual to join our team as a Personal Banker Associate 1 in Naples, Florida. As a key member of our financial center, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Customer Engagement: Build strong relationships with customers, understand their financial needs, and provide tailored solutions to meet their goals.
  • Product Knowledge: Develop in-depth knowledge of our retail consumer and small business products, and effectively communicate their value proposition to customers.
  • Sales and Cross-Selling: Utilize consultative sales techniques to acquire new customers and cross-sell existing products, driving revenue growth and enhancing customer satisfaction.
  • Collaboration and Communication: Work closely with business partners to provide holistic financial solutions, and maintain open communication with customers, colleagues, and management.
  • Risk Management: Adhere to established policies and procedures to mitigate risk and ensure compliance with regulatory requirements.

Requirements:

  • Education and Experience: College degree or equivalent work experience, with a strong understanding of financial concepts and industry practices.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build rapport with customers and colleagues.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to analyze complex financial data and make informed decisions.
  • Professionalism and Integrity: Demonstrate a high level of professionalism, integrity, and ethics in all interactions, upholding the values of Fifth Third Bank.

Working Conditions:

  • Office Environment: Work in a normal office environment, with extended viewing of computer screens.
  • Travel Requirements: Travel within the affiliate for training and scheduling flexibility, with occasional travel outside of the affiliate for classroom training sessions.

Fifth Third Bank is an Equal Opportunity Employer: We are committed to promoting diversity, equity, and inclusion in all aspects of our business, and welcome applications from qualified candidates of all backgrounds.