Cashier/Hostess
2 weeks ago
We are seeking a highly skilled and customer-focused Cashier/Hostess to join our team at Royal Lahaina Resort. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Provide attentive and friendly service to guests, ensuring their needs are met and exceeded.
- Operate the cash register accurately and efficiently, handling cash and credit transactions with precision.
- Assist the Host/Hostess in greeting and seating guests, ensuring a timely and welcoming experience.
- Prepare cashier reports and reconcile discrepancies, maintaining accurate records.
- Pay out servers and service attendants tips, ensuring fair and timely compensation.
- Perform opening and closing duties, adhering to established side-work checklists.
- Communicate effectively with guests, servers, and colleagues, providing clear and concise information.
- Maintain a thorough knowledge of menus, specials, and hotel policies, ensuring accurate and up-to-date information.
- Answer phone calls and respond to guest inquiries, providing exceptional customer service.
- Assist servers and host/hostess in serving guests, ensuring a seamless dining experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, servers, and colleagues.
- Ability to multitask and prioritize tasks, ensuring efficient and accurate service.
- Strong attention to detail, with the ability to maintain accurate records and reconcile discrepancies.
- Ability to work in a fast-paced environment, maintaining a calm and composed demeanor under pressure.
- Knowledge of hotel policies and procedures, with the ability to apply them accurately and consistently.
- Ability to maintain confidentiality and handle sensitive information with discretion.
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Cashier/Hostess (Fulltime)
2 weeks ago
Lahaina, Hawaii, United States Highgate Hotels Full timeJob SummaryWe are seeking a skilled and friendly Cashier/Hostess to join our team at Highgate Hotels. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesAccept payment for food and beverages and make proper change for...