Tasty Treats Customer Service Specialist @ Heights DQ

4 weeks ago


Billings, Montana, United States Dairy Queen Full time

As a key member of our team at Dairy Queen, you will play a vital role in delivering exceptional customer service and creating positive memories for our fans. We are seeking highly skilled and motivated individuals who are enthusiastic about the Dairy Queen brand and committed to providing outstanding service.

We offer competitive pay starting at $15-$18 per hour, depending on experience and location, with opportunities for advancement and professional growth. Our comprehensive benefits package includes flexible scheduling, employee discounts, paid training, and a SIMPLE IRA Plan.

About the Role:
  • Job Summary: Assemble and present completed treat orders, maintain a clean and safe work environment, and provide excellent customer service.
  • Main Responsibilities:
  • Stock, clean, and maintain all customer areas to restaurant safety and health code standards
  • Communicate clearly and politely with co-workers to ensure correct orders are served to customers
  • Prepare treat products quickly and accurately following restaurant, health, and safety standards
  • Be pleasant and alert to customer needs
  • Properly and safely operate and maintain restaurant equipment
  • Work as a team member to assure constant and consistent quality, service, cleanliness, and value to each customer
  • Clean work area, organize and stock needed items
  • Stock and execute proper rotation of products
  • Complete assigned prep work for stocking and set up of chill area
  • Control food production process
  • Break down and clean chill area thoroughly at the end of every day
  • Perform other duties and responsibilities as requested by management staff or shift leaders
Requirements:
  • Able to move cases of food/paper products and containers of up to 50 pounds
  • Must be able to perform under pressure in a high-volume restaurant
  • Ability to work in different temperature ranges and stand for long periods of time
  • Ability to lift up to 50 pounds and interact with the public and co-workers constantly
  • Must be able to read order monitors and recall product information
  • Practice established food handling procedures and meet local health regulations
  • Exhibit good manners, proper personal hygiene, positive attitude, and promptness

We are located at 475 Main St, Billings, MT, 59105. If you are passionate about delivering exceptional customer service and want to be a part of the Dairy Queen team, we encourage you to apply today.



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