Southern Hospitality Host
3 weeks ago
Hen Quarter is a renowned restaurant that embodies the essence of Southern warmth and flavor. With crispy fried chicken as our star, our menu blends traditional Southern classics with modern twists. Our inviting space is a backdrop for celebrating cherished moments with family and friends.
About Us
Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.
Job Description
We are seeking an exceptional Southern Hospitality Host to join our team. As a vital part of our front-of-house operation, you will be responsible for welcoming guests with warmth and genuine enthusiasm, creating a positive and inviting atmosphere from the moment they arrive. Your role will be pivotal in setting the tone for each guest's dining experience, guiding them to their tables and ensuring a smooth transition between service phases.
Key Responsibilities
* Warmly welcome and greet guests as they arrive, creating a positive and inviting atmosphere
* Manage reservations, waiting lists, and seating assignments efficiently to optimize the flow of guests during busy periods
* Communicate effectively with the server, kitchen, and bar teams to ensure timely and coordinated service
* Provide accurate information about menu offerings, specials, and any relevant restaurant details to guests
* Maintain a clean and organized front-of-house area, including the host stand and waiting areas, to enhance the overall guest experience
Benefits
We offer a competitive compensation package, including:
* Estimated salary: $40,000 - $55,000 per year, based on experience and qualifications
* Health/Dental/Vision coverage
* Paid Time Off
* 401(k) with company match
* Short and Long-Term Disability
* Tuition Reimbursement
* Employee Referral Program
* Pet Insurance
* Discounts: Hotels, Travel, Tickets, Restaurants
* Eligibility for discounted meal plan at HBCU client locations
Qualifications
We are looking for candidates with:
* Exceptional interpersonal and communication skills, with a friendly and welcoming demeanor
* Strong organizational abilities to manage reservations, waiting lists, and seating arrangements effectively
* Ability to remain composed in a fast-paced environment, ensuring a smooth flow of guests during peak times
* Experience in a restaurant is preferred
Performance Expectations
As a key member of our team, you will be expected to consistently deliver exceptional customer service, maintain a clean and organized workspace, and contribute to the overall success of our restaurant.
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