Implementation Specialist

4 weeks ago


Morristown, Tennessee, United States RLDatix Full time
{"title": "Implementation Analyst", "description": "Transform Care Delivery with RLDatix

At RLDatix, we're on a mission to revolutionize care delivery worldwide. Our innovative Healthcare Operations Platform connects data to unlock trusted insights, enabling improved decision-making and safer healthcare for all.

We're seeking a skilled Implementation Analyst to join our Professional Services team in Chicago. As a key member of our team, you'll work closely with customers to ensure seamless implementation of our RLDatix Safety solution.

Key Responsibilities:
  • Provide exceptional customer engagement to ensure effective delivery of services related to implementation
  • Create and maintain project documentation to align with services team requirements
  • Deliver remote and onsite training to meet customer educational needs
  • Ensure risks and issues are actively managed to provide superb customer support
  • Act as project owner to deliver projects within agreed budget and timeline
What We're Looking for:
  • Experience in B2B software implementation and project management
  • Proven success in communicating with all levels of an organization both internally and externally
  • In-depth knowledge of various tools for management, project planning, and time tracking
  • Ability to travel within the US and Canada for team and client meetings (25% of the time)
  • Sincere interest in the success of our customers
  • A knack for working collaboratively within a customer-focused environment
Why Join RLDatix?

We prioritize employee wellness and offer a comprehensive benefits package, including health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws.

", "lang_code": "en"}

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