Quality Assurance Leadership Role
3 weeks ago
We are seeking an experienced Quality Assurance Leader to join our team at Promo Builder LLC. In this role, you will be responsible for leading the Quality Assurance team and directly supporting the Customer Experience strategy.
As a Quality Assurance Leader, you will communicate and deliver work to align our company's mission, vision, and culture in all elements of customer experience. You will foster a culture of continuous improvement by incorporating peer-to-peer evaluation and self-evaluation of calls, emails, and live chat within the department.
In addition, you will develop dashboards and scorecards to track progression both at a department and specialist level. You will also compile weekly Customer Experience Quality metrics and develop product and business recommendations with supporting data.
Requirements:
- 3+ years in a Quality Assurance role within a large Customer Experience Department;
- 2+ years of supervisory experience;
- Impeccable attention to detail;
- Strong analytical skills;
- Self-motivated, attentive to detail and not afraid but excited from often changes;
- Multitasker, not afraid of a highly dynamic environment and constant change;
- Fast learner with an eye to synthesize details and connect the dots between complex data relationships;
- Well spoken, confident communicator and listener;
Salary Range: $90,000 - $110,000 per year, depending on experience.
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Quality Assurance Manager Role
1 day ago
Chicago, Illinois, United States Bemana, LLC Full timeJob Overview:Bemana, LLC is seeking a dedicated Quality Assurance Manager to oversee the quality of services rendered by our vendors for HVAC systems, generators, electrical infrastructure, and telemetry/monitoring systems. This role involves developing and maintaining service quality control systems, evaluating vendor services, and collaborating with...
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Senior Quality Assurance Manager
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Chicago, Illinois, United States AbbVie Full timeJob SummaryThe Senior Quality Assurance Manager plays a pivotal role in maintaining the highest standards of quality and compliance within our manufacturing operations. Reporting directly to the site leadership, this position oversees a team of quality assurance professionals, ensuring seamless execution of quality planning, system implementation, and GMP...
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Quality Assurance Manager
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Quality Assurance Leader
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Chicago, Illinois, United States AbbVie Full timeKey Qualifications10+ years of pharmaceutical experience, with significant leadership roles in quality assurance and compliance.Proven ability to foster collaboration, manage sensitive information, and drive strategic decision-making within a fast-paced environment.Strong expertise in GxP regulations, quality standards, and industry best practices related to...
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Quality Assurance Director
1 day ago
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Quality Assurance Manager
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Chicago, Illinois, United States Origami Risk Full timeOrigami Risk OverviewOrigami Risk provides innovative SaaS solutions to organizations across the risk and insurance ecosystem. Our cloud-based platform offers configurable, scalable, and accessible solutions for risk management and insurance core system technology.Job SummaryThe Director of Quality Assurance will lead the establishment and evolution of...
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Quality Assurance Leader
4 weeks ago
Chicago, Illinois, United States Gerresheimer AG Full timeAbout the PositionWe are seeking a skilled Quality Assurance Leader to join our team at Gerresheimer AG. The successful candidate will be responsible for developing and implementing quality management systems to ensure that all products manufactured by the facility meet customer specifications.ResponsibilitiesDevelop and implement quality management systems...
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Quality Assurance Manager
3 days ago
Chicago, Illinois, United States Tempus Full time**Company Overview**Tempus is a healthcare technology company revolutionizing precision medicine by connecting real-world evidence to deliver actionable insights to physicians. Our proprietary platform empowers clinicians to make informed decisions, driving better patient outcomes.**Job Description**We seek a skilled Quality Assurance Manager to lead our...
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Quality Assurance Manager for Food Safety
3 weeks ago
Chicago, Illinois, United States Labor Solutions, LLC Full timeAbout the RoleWe are seeking a highly motivated and experienced Quality Assurance Manager to oversee food safety at our facility. The ideal candidate will have a strong background in quality assurance, leadership skills, and the ability to work independently.
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Quality Assurance Director
3 weeks ago
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Chicago, Illinois, United States FIS Full timeJob SummaryWe are seeking a highly skilled Mainframe Quality Assurance Analyst to join our team. As a Mainframe Quality Assurance Analyst, you will be responsible for ensuring the quality of our Mainframe Accounting products by testing and perfecting them. This critical role involves working closely with IT leadership, technical teams, and internal customers...
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Quality Assurance Specialist
1 day ago
Chicago Heights, Illinois, United States Michael Page Full timeJob OverviewA reputable and stable Tier 1 supplier is seeking a Quality Assurance Specialist to join their team at their state-of-the-art facility in the western Chicago suburbs. With over 1,000 employees and a history spanning over 70 years, this company has established itself as a cornerstone of stability in the industry. The average employee tenure...
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Quality Assurance Specialist
3 weeks ago
Chicago, Illinois, United States Hallstar Services Corporation Full time**Job Title:** Chemical Process Quality ManagerAbout Hallstar Services CorporationHallstar Services Corporation is a leading global provider of specialty chemistry solutions. We take a collaborative approach to every engagement, working to understand customer businesses in order to provide not only the products that customers need, but the technical support,...
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Chicago, Illinois, United States Intangible Assets Full timeJob OverviewWe are seeking an experienced Quality Assurance Manager to oversee the quality assurance processes and ensure compliance with industry standards at Intangible Assets.This role is crucial in maintaining the integrity of our products and ensuring that they meet the highest quality standards.The ideal candidate will be responsible for developing,...
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Senior Quality Assurance Specialist
2 days ago
Chicago, Illinois, United States Intersog Inc. Full timeAbout Intersog Inc.Intersog is a Chicago-based provider of custom web and mobile development specializing in delivery of full-service, end-to-end solutions to Fortune 500 companies, SMEs and startups. Our goal is to help clients achieve their ambitious business goals by building Dedicated Software Development Teams in Ukraine and/or providing on-demand IT...
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Safety and Quality Assurance Leader
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Chicago, Illinois, United States AbbVie Full timeJob OverviewWe are seeking an experienced Regulatory Affairs Director to join our team at AbbVie. In this role, you will be responsible for leading the development and implementation of safety, regulatory, and medical affairs policies and procedures to ensure they meet and/or exceed expectations.You will work closely with the Director, R&D Quality Assurance...
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Quality Assurance Engineer
4 days ago
Chicago, Illinois, United States Goldman Sachs Full timeAbout the RoleWe are seeking a talented Quality Assurance Engineer to join our team at Goldman Sachs. As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our software applications and systems. You will work closely with cross-functional teams to identify and prioritize testing efforts, develop and execute test plans, and...
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Quality Assurance Specialist
3 weeks ago
Chicago, Illinois, United States Flexan Full timeJob OverviewFlexan, a leading contract manufacturer of custom silicone and thermoplastic components, seeks a highly skilled Quality Assurance Specialist to join their team. This role plays a vital part in ensuring the quality of medical devices, sub-assemblies, and components.The successful candidate will be responsible for performing activities related to...
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Chicago, Illinois, United States Heartland Human Care Services Full timeJob OverviewWe are seeking a highly skilled Quality Assurance and Compliance Program Manager to join our team at Heartland Human Care Services. This is an exciting opportunity to work in a dynamic environment where you will be responsible for developing and implementing quality assurance programs, managing compliance projects, and providing thought...
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Chicago, Illinois, United States SquarePeg Full timeAbout SquarePegSquarePeg is seeking an experienced Quality Assurance Sales Manager to join our dynamic sales team.Key Responsibilities:Establish Quality Standards: Develop and implement quality assurance standards for the sales process to enhance customer interactions.Maintain Compliance: Monitor sales calls and meetings to ensure adherence to established...