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Spa Guest Relations Specialist

2 months ago


Granger, Indiana, United States The Woodhouse Day Spa - Granger Full time
Job OverviewAbout Us:
At The Woodhouse Day Spa - Granger, we prioritize our team members and are committed to delivering excellence in every guest interaction.

We invite you to share your unique skills and professionalism, and in return, we will equip you with the training and resources necessary to provide an exceptional guest experience consistently.

The Woodhouse Day Spa is renowned for its affordable luxury. Our core values center around a commitment to service and the ability to deliver outstanding experiences. We are on the lookout for passionate, enthusiastic individuals who are driven by purpose and guided by excellence to enhance our team.

Key Responsibilities of the Spa Concierge:
  • Offer personalized attention from the moment guests arrive.
  • Guide guests through the Woodhouse experience, ensuring a warm welcome and a seamless transition to our amenities.
  • Answer phone calls with a friendly demeanor every time.
  • Act as a brand ambassador, ensuring guests enter a pristine environment with the perfect ambiance.
  • Remember the little details that make The Woodhouse unique, such as guests' preferred beverages and special occasions.
  • Support the leadership team by ensuring smooth operations during busy periods.
Benefits of Working with Us:
  • Competitive compensation and incentive programs.
  • Generous discounts on services and products.
  • Comprehensive training through The Woodhouse Way program.
  • Opportunity to work in a state-of-the-art facility.
The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace.