Club Floor Engagement Specialist

4 weeks ago


Fresno, California, United States Grand Fitness Mgmt, LLC Full time

**Job Overview

We are seeking a highly motivated and customer-focused Club Floor Engagement Specialist to join our team at Grand Fitness Mgmt, LLC. As a key member of our front desk staff, you will be responsible for ensuring an exceptional 'Judgement Free' experience for our members and guests.

Key Responsibilities:

You will:

  • Greet members and guests warmly and assist with any questions or concerns.
  • Promote our Judgement Free Zone by connecting with members on the club floor and offering support in their fitness journeys.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
Benefits:
  • On-Demand Pay
  • Employee perks and discount program
  • Free Black Card Membership
  • Starting at $16.00 per hour

Requirements:

  • Must be flexible to work a part-time schedule weekends and/or weekdays.
  • 6-12 months of experience in a customer service environment is preferred.
  • Must be 18 years of age.
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness).
  • Basic computer proficiency.
  • Ability to lift up to 50 pounds.
  • Ability to walk and stand for prolonged periods of time.
  • Ability to continuously talk in person or on the phone during shift.

Estimated Salary: $16.00 per hour



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