Club Floor Engagement Specialist
4 weeks ago
**Job Overview
We are seeking a highly motivated and customer-focused Club Floor Engagement Specialist to join our team at Grand Fitness Mgmt, LLC. As a key member of our front desk staff, you will be responsible for ensuring an exceptional 'Judgement Free' experience for our members and guests.
Key Responsibilities:You will:
- Greet members and guests warmly and assist with any questions or concerns.
- Promote our Judgement Free Zone by connecting with members on the club floor and offering support in their fitness journeys.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- On-Demand Pay
- Employee perks and discount program
- Free Black Card Membership
- Starting at $16.00 per hour
Requirements:
- Must be flexible to work a part-time schedule weekends and/or weekdays.
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Basic computer proficiency.
- Ability to lift up to 50 pounds.
- Ability to walk and stand for prolonged periods of time.
- Ability to continuously talk in person or on the phone during shift.
Estimated Salary: $16.00 per hour
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