Project Manager

1 month ago


Syracuse, New York, United States SERVPRO Team Skov Full time
Job Summary

As a Project Manager at SERVPRO Team Skov, you will play a critical role in leading our mitigation production team to achieve revenue objectives. Your expertise in the restoration industry will be essential in ensuring effective scheduling of jobs, staff, vehicles, and equipment.

Key Responsibilities:

  • Oversee and manage all production activities to meet revenue objectives
  • Manage the customer experience and overall customer satisfaction
  • Ensure effective scheduling of job, staff, vehicles, and equipment
  • Residential and commercial job scoping
  • Ability to respond to priority response calls 24/7
  • Training and development of team members
  • Monitor all projects to completion
  • Ensure compliance with all company policies, procedures, and processes
  • Oversee quality control of all products, services, and work production activities
  • Promptly address and resolve customer conflicts to assure customer satisfaction

Requirements:

  • Outstanding written and oral communication skills
  • High school diploma/GED
  • Available for on-call schedule
  • Clean driving record and valid driver's license
  • Restoration industry experience preferred
  • IICRC Certification preferred

Physical Requirements:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary

Work Environment:

  • In person with local travel required
  • Occasional overnight travel required for large loss or storm events

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