Business Systems Analyst

1 month ago


Bethlehem, Pennsylvania, United States Kenco Logistics Services, LLC Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at Kenco Logistics Services, LLC. The successful candidate will be responsible for providing technical support and guidance to our users, troubleshooting and resolving hardware and software issues, and maintaining our computer systems and networks.

Key Responsibilities

  • Provide technical support and guidance to users on hardware and software issues
  • Troubleshoot and resolve complex technical problems
  • Maintain and upgrade computer systems and networks
  • Develop and implement technical solutions to improve system efficiency and performance
  • Collaborate with internal teams to resolve technical issues and improve system functionality
  • Document and maintain technical procedures and processes
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • Bachelor's degree in Computer Science, Industrial Engineering, or related field
  • Technical experience with Warehouse Management or Order Management systems
  • Experience with shipping software such as TMS, Parcel, or other carrier applications
  • Strong SQL skills, with experience with DB2 SQL or MySQL
  • Experience with File Transfer Protocol and API communication methods
  • Basic knowledge of XML and PHP

Competencies

  • Business Acumen: Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business and organization
  • Communicate for Impact: Proactively communicate with all stakeholders throughout the life cycle of programs and projects
  • Influencing Others: Can quickly find common ground and solve problems for the good of the organization with a minimal amount of noise
  • Managing Transitions/Change Management: Effectively plans, manages, and communicates changes in processes with appropriate stakeholders
  • Strategic Agility: Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy

Travel Requirements

  • This position is expected to travel on rare occasions
  • A passport is not required, but recommended


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