Centralized Merchant Solutions Expert
4 weeks ago
**Job Title:** Centralized Merchant Solutions Expert
**Job Summary:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
**Key Responsibilities:**
• Leverage consultative sales processes to provide merchant payment solutions for small business clients via channels such as Advanced Client Solutions, Financial Centers, Digital, and direct inbound calls.
• Drive toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations.
• Collaborate with internal partners and clients to determine payment processing needs and act as a champion for clients by connecting expertise across the company to help achieve their goals.
• Identify opportunities proactively and develop a pipeline for sales opportunities through inbound and self-scheduled outbound calling activities.
• Determine prospect external sources such as association relationships, centers of influence, and vendor relationships among others and may be required to attend trade shows as assigned.
**Requirements:**
• Customer focus
• Relationship building
• Oral and written communication
• Time management
• Consultative sales
• Pipeline management
• Problem solving
• Teamwork
• Presentation skills
• Telephone sales
• Referral sales
• 2 to 4+ years of sales experience
• Technical expertise
• Highly motivated to succeed in a performance-driven environment
**Preferred Qualifications:**
• Business Acumen: Industry knowledge in healthcare, retail, restaurant, business to business, and ISV
• Merchant products and solutions
• Multi-lingual ability is a plus
• Learning agility
• CRM (Client Relationship Management System)
**Work Environment:**
1st shift (United States of America)
40 hours per week
**Pay and Benefits:**
This role is eligible for an annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law.
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