Retail Supervisor

5 days ago


Vail, Colorado, United States Vail Mountain Careers Full time
Job Summary:

The Retail Supervisor is responsible for maintaining exceptional customer service, generating sales, and safeguarding company assets. This role acts as a store department lead, ensuring the department has appropriate inventory levels and adhering to company standards.

Key Responsibilities:
  • Generate sales and demonstrate a professional standard of guest service
  • Responsible for opening and closing store
  • Evaluate sales trends and create methods for sales growth
  • Manage retail and rental inventory control and meet or exceed inventory goals
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Manage sales floor team and rental process
  • Act as a mentor who can train and lead a sales team with effective communication
  • Provide great customer service to all guests
  • Ensure pricing is accurate and current, including any and all promotions
  • Stock shelves, counters, or tables with merchandise
Requirements:
  • Previous retail sales experience - required
  • Previous snow sport industry experience - preferred
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Ability to maintain a working knowledge of products and trends within the industry
  • Commitment to exceptional customer service
  • Basic computer skills
  • Ability to work a flexible schedule, including nights, holidays, and weekends - required

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