Service Center Consultant

1 day ago


Council Bluffs, Iowa, United States TransForce Full time

**Company Overview**

The Iowa Department of Transportation is seeking a highly skilled and motivated individual to join our team as a Service Center Consultant. This role plays a critical part in ensuring the efficient day-to-day operations of our Driver & Identification Service Center.

**Estimated Salary**: $43,000 - $60,000 per year, depending on experience.

**Job Description**

We are looking for a detail-oriented and customer-focused professional who can administer and score various driving examinations, issue licenses or identification documents, and provide expert knowledge of driver's license eligibility and requirements. The successful candidate will also be responsible for maintaining day-to-day operations, mentoring team members, and promoting excellent customer service.

**Required Skills and Qualifications**

  • Bachelor's degree in a relevant field or equivalent experience
  • At least 4 years of full-time work experience in public administration, law enforcement, or a related field
  • Possession of a valid, unrestricted driver's license and ability to pass federal and local background checks

**Benefits**

We offer a competitive benefits package, including health, dental, flexible spending, and life insurance, as well as opportunities for professional growth and development. Our employees enjoy paid time off, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

**What We Offer You**

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website.



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