Bilingual Claims Service Specialist

3 days ago


Mission Bend, Texas, United States Government Employees Insurance Company Full time
Bilingual Claims Service Specialist

We are seeking a highly motivated and detail-oriented Bilingual Claims Service Specialist to join our team at GEICO's Katy, TX office. As a Bilingual Claims Service Specialist, you will play a critical role in assisting our Spanish-speaking policyholders with their claims, providing exceptional customer service, and ensuring a smooth claims process.

Key Responsibilities:
  • Collect facts about accidents and investigate claim details
  • Collect statements from involved parties and provide support to policyholders
  • Work in a fast-paced, high-volume call center environment
  • Provide outstanding customer service and resolve issues in a timely manner
Requirements:
  • Excellent verbal and written communication skills in English and Spanish
  • Minimum of high school diploma or equivalent
  • Ability to work comfortably in a fast-paced environment
  • Experience providing outstanding customer service
What We Offer:
  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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