Remote Data Entry Position
2 days ago
JobCertify is seeking a skilled Data Entry Operator to join our remote team. As a data entry operator, you will be responsible for processing inbound complaint system fulfillment, navigating multiple computer systems, and accurately documenting each contact in a database.
Key Responsibilities- Process inbound complaint system fulfillment.
- Utilize a knowledge database and follow standard operating procedures (SOP) to respond to various requests.
- Navigate multiple computer systems and applications.
- Accurately document each contact in a database.
- Perform other duties as assigned by management.
To be successful in this role, you should have:
- A high school diploma or GED and at least 3 years of professional experience OR an associate's degree and at least 1 year of professional experience OR a bachelor's degree.
- An active Public Trust Security clearance.
- A high level of data entry accuracy.
- The ability to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systems.
- Efficient typing skills (40 WPM).
- Computer skills, including experience with Outlook, MS Word, and Excel.
- Excellent time management skills and dependability to meet daily quotas and required goals or deadlines.
- Ability to work an 8-hour shift between the hours of operation 8am-8pm Monday through Friday based on business needs.
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