Benefits Service Specialist
5 days ago
This role provides support to the Client Service Team by working directly with clients, carriers and internal associates. The Benefits Service Specialist is responsible for gathering client census data, analyzing market proposals, and coordinating activities for a smooth implementation of new plans.
Key Responsibilities:
- Gather client census data, current/renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups.
- Analyze market proposals received to verify benefits, premium rates and competitiveness.
- Coordinate Administrative Installation with insurance carrier and participate in installation meetings.
- Maintain Agency Management System and the ImageRight System.
- Follow processes and procedures as outlined in the Procedure Manual.
- Provide day to day client service.
- Act as liaison for client to research and resolve coverage, claim and administrative problems.
- Ensure the client data is accurate and current upon each renewal and throughout the policy period.
- Prepare files and other records needed by Marsh & McLennan.
Requirements:
- A basic understanding of health and welfare plan benefits and carriers acquired through 3 years of experience providing group health and benefits service preferably at a brokerage or carrier or performing in a benefit specialist role with a Human Resource department of a large corporation.
- Bachelor degree strongly preferred.
- Maintain a valid, unrestricted State of California Life & Disability License and meet the continuing education requirements.
- Proficiency with Microsoft Word, Excel and PowerPoint to include professional work experience creating tables, charts, graphs, pivot tables and formulas.
- Above average analyzing, problem solving and planning/organizational techniques are essential.
Estimated Salary Range:$19.26 - $41.14 per hour
About Us:Marsh McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.
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