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Clinical Technician I

1 month ago

Sandusky, Ohio, United States Midwest Vision Partners Full time
About the Role

We are seeking a highly skilled and compassionate Clinical Technician I to join our team at Midwest Vision Partners. As a key member of our ophthalmic team, you will play a vital role in providing exceptional patient care and support to our physicians and staff.

Key Responsibilities
  • Interact with patients to gather information and enter it into our electronic medical records system.
  • Proactively engage patients in communicating what to expect with the visit and continue to communicate delays or any other changes with the patient.
  • Initiate and perform documentation of the patient's chief complaint, present illness, and capture past medical history.
  • Accurately record all information in the EMR system according to established standards and physician requirements.
  • Conduct tests and measures eye muscle function, pupil size, and reactivity.
  • Apply drops to anesthetize, dilate, or medicate eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments in an exam room or treatment room, including preparing patients for sterile procedures.
  • Educate patients regarding the administration of medications and pre and post-operative instructions, as directed by physicians.
  • Readily scribe for physicians.
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
  • Utilize effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients.
  • Demonstrate basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
  • Stay current with the latest technologies and medications and be able to answer general patient questions.
  • Assist team members and complete other special projects as requested.
Requirements
  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods of time and lift up to 50lbs.
Preferred Qualifications
  • Electronic Medical Records (EMR) experience.
  • Knowledge of medical terminology.
  • Entry-level position with 0-3 years of experience.
What We Offer
  • Competitive wages.
  • Robust benefit package including medical, dental, life, and disability insurance.
  • Generous paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
  • An organization focused on People, Passion, Purpose, and Progress.
  • Inspirational culture.