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Customer Service Representative

2 months ago

Searcy, Arkansas, United States Freddy's Frozen Custard & Steakburgers Full time
About the Role

Freddy's Frozen Custard & Steakburgers is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our hospitality team, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Food Preparation: Prepare food items as directed in a sanitary and timely manner, adhering to our high standards of quality and presentation.
  • Quality Control: Assume responsibility for the quality of the products served, ensuring that they meet our standards of taste, texture, and appearance.
  • Order Management: Handle multiple orders in a timely manner, ensuring that guests receive their food and beverages promptly and accurately.
  • Sanitation and Safety: Follow proper washing, sanitation, hygiene, and safety procedures to maintain a clean and safe working environment.
  • Inventory Management: Handle, store, and rotate products properly, ensuring that our inventory is always well-stocked and fresh.
  • Equipment Maintenance: Assemble and disassemble equipment as needed, ensuring that our kitchen is always well-maintained and efficient.
Requirements
  • Physical Demands: Be able to walk, bend, climb, reach, kneel, push, pull, and lift up to 50 pounds, as well as stand for long periods of time.
  • Adaptability: Adapt easily to changing temperatures in the kitchen and be able to work in a fast-paced environment.
What We Offer

Freddy's Frozen Custard & Steakburgers is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.