FEP Clerk I or II

4 weeks ago


Tacoma WA USA, United States Cambia Health Solutions Full time

**Job Summary**

Cambia Health Solutions is seeking a highly organized and detail-oriented FEP Clerk I or II to provide exceptional clerical support to various departments within our FEP Service & Operations team. As a member of our team, you will be responsible for managing claims and correspondence, providing administrative support, and ensuring efficient operations.

**Key Responsibilities:**

  • Receives, analyzes, and determines appropriate action for incoming claims, correspondence, and inquiries
  • Provides administrative support, including scheduling, maintaining supplies, and delivering documents
  • Enters tracking information on Salesforce and verifies accuracy of ID cards and documents
  • Prepares and distributes correspondence, contracts, riders, and amendments
  • Researches returned mail and assists staff with obtaining missing information

**Requirements:**

  • High School diploma or GED and a combination of education and work experience
  • Basic knowledge of FEP specific systems, including CRM Salesforce and Carefirst Bridge (preferred)
  • Microsoft Office skills, including Word and Excel
  • Strong communication and administrative skills

**What We Offer:**

  • A competitive hourly rate of $17.20 - $20.00, depending on skills, experience, education, and training
  • A bonus target of 5%

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