FEP Clerk I or II
4 weeks ago
**Job Summary**
Cambia Health Solutions is seeking a highly organized and detail-oriented FEP Clerk I or II to provide exceptional clerical support to various departments within our FEP Service & Operations team. As a member of our team, you will be responsible for managing claims and correspondence, providing administrative support, and ensuring efficient operations.
**Key Responsibilities:**
- Receives, analyzes, and determines appropriate action for incoming claims, correspondence, and inquiries
- Provides administrative support, including scheduling, maintaining supplies, and delivering documents
- Enters tracking information on Salesforce and verifies accuracy of ID cards and documents
- Prepares and distributes correspondence, contracts, riders, and amendments
- Researches returned mail and assists staff with obtaining missing information
**Requirements:**
- High School diploma or GED and a combination of education and work experience
- Basic knowledge of FEP specific systems, including CRM Salesforce and Carefirst Bridge (preferred)
- Microsoft Office skills, including Word and Excel
- Strong communication and administrative skills
**What We Offer:**
- A competitive hourly rate of $17.20 - $20.00, depending on skills, experience, education, and training
- A bonus target of 5%
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