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Field Services Technician
2 months ago
The Field Services Technician is a key member of our team, responsible for providing technical support and maintenance for our workstations and peripheral equipment. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.
Key Responsibilities- Provide technical support and maintenance for workstations and peripheral equipment
- Install, configure, and maintain operating system software on client workstations
- Install, configure, and maintain hardware for client workstations
- Stop and restart services, shutdown and restart operating system software on Windows NT, 2000, and Novell servers
- Telnets to local LAN switches and Hubs, activates ports for workstations and printers
- Assist in the support and maintenance of telecommunication systems
- Install, configure, and maintain standards associated with workstation and peripheral procedures and documentation
- Follow established policies, procedures, and standards defined by the department
- Produce and maintain technical documentation on assigned systems
- Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues
- High School Diploma
- 0-1 years of experience
Full Time