Restaurant Operations Manager
4 weeks ago
Join the Straz Center for the Performing Arts team as a Restaurant Assistant Manager and take on a leadership role in our Front of House operations. As a key member of our management team, you will be responsible for directing and supervising the daily activities of our restaurants, cafes, and bars.
Key Responsibilities:- Leadership and Management: Assist in directing and supervising the Front of House operations of Maestro's Restaurant, Maestro's Cafe, and Maestro's On the River.
- Customer Service: Provide excellent customer service and ensure that patrons receive superior service.
- Staff Management: Supervise and assist in the execution of Maestro's Opening and Closing Duties checklist, and ensure a professional and uniform appearance of the restaurant staff.
- Training and Development: Assist in the orientation and training of new restaurant staff and continued education of existing staff throughout the season.
- Operations: Assist with evaluating the performance of restaurant servers, hosts, bussers, and restaurant bartenders, and make recommendations for improvement to the Restaurant Manager.
- Administrative: Complete daily paperwork neatly and accurately, and manage the timely arrival and departure of staff members through effective scheduling.
- Education: High school diploma or GED equivalent preferred.
- Experience: At least one year of prior supervisory experience in a full-service, high-volume restaurant.
- Skills: Proficient computer experience with Word, Excel, Outlook, and Point of Sale (POS) operating systems, effective leadership and communication skills, and ability to work well in team environments.
The Straz Center for the Performing Arts is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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