Sales Associate

4 weeks ago

Westchester, Illinois, United States Reformation Full time
About Reformation

We're a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Our mission is to create a better future for our planet and society through innovation, common sense, and education.

Job Summary

We're seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for executing all efforts required to achieve individual sales goals. You will assist in clientele generation through customer engagement, contribute to an in-store experience for customers that both surprises and delights them, and deliver an elevated client experience acting as a brand ambassador.

Key Responsibilities
  • Consistently meet and exceed sales goals
  • Assist in clientele generation through customer engagement
  • Contribute to an in-store experience for customers that both surprises and delights them
  • Deliver an elevated client experience acting as a brand ambassador
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
  • Understand the need for consistent inventory accuracy and controls in store
  • Contribute to Loss Prevention in all areas of the business
  • Uphold time and attendance policy
  • Ensure the selling floor reflects the brand and concept standards at all times
  • Share your deep knowledge about our product with genuine enthusiasm
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
  • Help ensure that the store environment is inspiring and our product is easily accessible
  • Understand the core values and culture of Reformation and reflect these in all efforts
  • Maintain and uphold a professional, healthy, and productive work environment
Requirements
  • Experience working with a sales or retail organization and/or operationally intensive business
  • Ability to work in a fast-paced setting
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
What We Offer

We offer a competitive hourly rate of $18-19, a flexible schedule, and the opportunity to work with a dynamic and innovative team. If you're passionate about building a company rooted in excellence and committed to sustainability, we encourage you to apply.

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