Restaurant Operations Manager

1 month ago


Effingham, Illinois, United States TravelCenters of America Full time
Restaurant Operations Manager Job Summary

TravelCenters of America is seeking a skilled Restaurant Operations Manager to join our team. As a key member of our restaurant operations team, you will be responsible for assisting the General Manager with the day-to-day operations of the restaurant, including staffing, training, and development of team members. You will also be responsible for improving profitability and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Assist the General Manager with restaurant operations, including staffing, training, and development of team members.
  • Improve profitability by effectively managing people, product, service, and facility processes.
  • Ensure that customers receive exceptional service by providing great tasting food, a clean restaurant environment, and a positive dining experience.
  • Recruit, hire, train, and retain high-quality team members according to company guidelines.
  • Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests.
  • Coach and performance manage staff according to company policy.
Requirements:
  • High School Diploma (or GED) required.
  • Supervisory experience in the fast-food industry preferred.
  • Exhibit good verbal and written communication skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Proficient in Microsoft Office and operational understanding of POS software.
What We Offer:
  • Competitive wages and annual bonus opportunity.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • A wide variety of discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.
  • Relocation assistance (relocation not required).
Equal Employment Opportunity:

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.



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