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Customer Relationship Manager

3 weeks ago


Petersburg, Virginia, United States Andrea Hawkins - State Farm Agent Full time
About the Role

This Customer Relationship Manager position is a great opportunity for a motivated individual to join our dynamic team at Andrea Hawkins - State Farm Agent. As a key member of our agency, you will focus on building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.

Responsibilities and Expectations
  1. Create and maintain detailed records of customer interactions and correspondence.
  2. Analyze customer data to identify trends and areas for improvement.
  3. Develop and implement strategies to enhance customer engagement and satisfaction.
  4. Collaborate with other team members to achieve business objectives and improve overall customer experience.
What We Offer
  • A competitive salary range of $45,000-$55,000 annually.
  • A supportive work environment that encourages growth and professional development.
  • Paid time off and benefits package.

The successful candidate will have excellent communication and interpersonal skills, be able to work effectively in a team environment, and possess a strong understanding of customer relationship management principles.