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Logistics and Customer Service Associate

2 months ago

Hallandale Beach, Florida, United States VIG Furniture Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as a Logistics and Customer Service Associate. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences and efficient logistics operations.

Key Responsibilities:

  • Coordinate and manage customer orders, including processing payments and resolving any issues that may arise.
  • Collaborate with our delivery crew to ensure timely and accurate delivery of products to customers.
  • Utilize company software to track inventory and manage stock levels.
  • Provide exceptional customer service, responding to customer inquiries and resolving any concerns in a professional and timely manner.

Requirements:

  • Fluent English language skills.
  • Excellent communication and organizational skills.
  • Ability to work independently under time pressure.
  • Spanish language skills are a plus.

Benefits:

  • Competitive salary: $35,000 - $45,000 per year.
  • Full-time position with opportunities for growth and professional development.
  • Comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Work Environment:

  • 8-hour day shift.
  • Monday to Friday, with occasional Saturdays.
  • In-person work location.

About Us:

VIG Furniture is a leading provider of contemporary, modern, and transitional style furniture. Our mission is to make luxury more affordable and offer unique and exclusive items that cannot be found elsewhere. With an extensive catalog of over 6,000 stocked items and many more available for custom orders, our team is dedicated to providing a holistic and positive customer experience.