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Operations Director for Hydraulic Solutions

2 weeks ago


Kent, Washington, United States Employee Owned Holdings, Inc. Full time
Role Overview

As a key member of our team, the Operations Manager plays a crucial role in driving business success. This position oversees and coordinates activities across multiple locations, focusing on enhancing customer satisfaction while optimizing resource efficiency.

Key Responsibilities
  • Manage teams of customer service, shop technicians, field technicians, and warehouse associates to ensure seamless operations.
  • Oversee technical aspects of hydraulic subassembly production, on-time shipment of products, and value-added services like custom paint and assembly.
  • Analyze departmental activities, costs, and forecasts to evaluate progress toward stated goals and objectives.
  • Supervise, motivate, and monitor team performance to achieve organizational objectives.
  • Collaborate with HR to develop talent, manage performance, and recruit top candidates.
  • Drive operational efficiency by optimizing workflows, resource allocation, and overall productivity.
Requirements
  • Bachelor's degree or higher in a technical field (engineering, operations, industrial distribution) is preferred.
  • Certified Fluid Power Hydraulic Specialist is a plus.
  • Technical experience considered in lieu of education.
  • 3+ years of experience in Operations, Customer Service, or technical fields.
  • Experience in hydraulic, electrical, or mechanical repair is preferred.
  • Knowledge & Skills:
    • Ability to communicate at numerous levels internal and external to the company.
    • Strong organizational and follow-up skills.
    • Ability to investigate problems or potential problems to avoid reoccurrence.
    • Good personal motivation.
    • Good communication skills.
Benefits

We offer a competitive salary and benefits package, including medical, dental, vision, life, and disability insurance, and 401(k) plans with company match. A unique benefit we offer as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. ESOP allows employees to own stock in the company, providing a special retirement program that allows employees to invest in their future.