Medical Assistant Float Position

5 days ago

Brentwood, Tennessee, United States Heritage Medical Associates Full time
Job Summary

This position performs routine clerical, administrative, and clinical duties within the scope allowed for TN state law. The Medical Assistant Float will be assigned to a specific clinic/provider and/or float to various clinics/providers based on business needs. The ideal candidate will demonstrate the ability to work collaboratively and effectively with physicians, providers, fellow team members, patients, and the general public in the performance of all job duties.

ResponsibilitiesClinical
  • Gathers clinical data and maintains documentation in the clinical record to ensure accurate tracking of medical treatment.
  • Notifies physician/provider and/or the Registered Nurse immediately of patient's status, pending lab test results, and any abnormal data/complaints observed or obtained from the patient.
  • Triage patients appropriately and informs physician/provider of issues in a timely manner.
  • Prepares and administers medication, allergy serum, immunizations, O2, treatments, tests as ordered.
  • Conducts CLIA waived testing and follows established lab protocol/guidelines.
  • Handles various specimens/cultures and infection control in the handling and disposing of infectious/hazardous waste materials.
  • Uses/operates/troubleshoots various equipment needed in delivering patient care.
  • Assists physician and/or provider with patient encounter including patient education/instruction, lab tests, results, reports, etc.
  • Calls in/e-scribes/print prescriptions to pharmacies as ordered by the physician/provider and documents in the patient's chart accurately and timely.
Administrative
  • Ensures sterile instrument processing is completed timely in accordance with established protocol and manufacturer recommendations.
  • Schedules patient appointments by obtaining demographic information, informing patient of financial liability, and obtaining necessary consent forms.
  • Verifies provider insurance participation via referral website, HMA Insurance Analysts, and other applicable sources.
  • Utilizes the Appointment Management in PM including working bump, no-shows, cancellations, confirmations, and wait lists.
  • Schedules patients for tests, as ordered, and informs them as to what to expect.
  • Completes patient referrals and authorizations in a timely manner prior to the patient's appointment and follows-up on pre-authorizations prior to the procedure.
  • Tracks all diagnostic studies to ensure results are received and patients informed of results as directed by the physician and/or the provider.
Clerical
  • Answers phones and returns phone calls/voice mail in a positive and professional manner ensuring customer needs are adequately addressed.
  • Orders supplies/accessories timely to avoid shortages/outages which may impede the delivery of patient care services.
  • Properly uses the copy machine and faxes.
  • Completes HMA required forms accurately and timely.
  • Complies with HMA policies and procedures and accreditation agencies, OSHA, etc.
Requirements
  • High School Diploma or Equivalent.
  • Possess a Degree, Diploma, or Certificate of Completion from an accredited Medical Assistant training program or have a minimum of 1-year prior experience functioning as a Medical Assistant in a clinic/hospital setting.
  • Current Cardiopulmonary Resuscitation (CPR) certification.
  • Valid TN Driver's License and Proof of Valid Automotive Insurance if working as a float.

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