Customer Service Associate

4 weeks ago


Salem, Virginia, United States Action Personnel Inc Full time
Action Personnel Inc. is seeking a dedicated CUSTOMER SERVICE REPRESENTATIVE to join our team in a full-time capacity. As a valued member of our organization, you will work Monday through Friday, 8:00 AM to 5:00 PM, and bring a strong combination of technical and interpersonal skills to excel in this role.

Key Responsibilities:
  • Deliver Exceptional Customer Experience: Provide top-notch customer service via phone, email, and in-person interactions.
  • Data Entry Efficiency: Perform accurate and efficient data entry into company systems.
  • Task Management: Manage and prioritize multiple tasks to ensure timely completion.
  • Issue Resolution: Address customer inquiries and resolve issues promptly and professionally.
  • Office Etiquette: Maintain a high level of office etiquette and professionalism in all interactions.
  • Team Collaboration: Collaborate with team members to support overall business objectives.
  • Autonomy: Work independently with minimal supervision while adhering to company policies and procedures.


Required Skills & Qualifications:
  • Technical Proficiency: Strong computer proficiency, including familiarity with Microsoft Office Suite and data entry systems.
  • Time Management: Excellent time management skills with the ability to meet deadlines and manage workload effectively.
  • Verbal Communication: Outstanding verbal communication skills, including a professional phone demeanor.
  • Positive Attitude: Ability to demonstrate a positive and team-oriented attitude.
  • Previous Experience: Previous experience in a customer service role is preferred but not required.
  • Attention to Detail: Strong attention to detail and organizational skills.


Compensation: $45,000 - $55,000 per annum, depending on experience.

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