Customer Service Associate
4 weeks ago
Key Responsibilities:
- Deliver Exceptional Customer Experience: Provide top-notch customer service via phone, email, and in-person interactions.
- Data Entry Efficiency: Perform accurate and efficient data entry into company systems.
- Task Management: Manage and prioritize multiple tasks to ensure timely completion.
- Issue Resolution: Address customer inquiries and resolve issues promptly and professionally.
- Office Etiquette: Maintain a high level of office etiquette and professionalism in all interactions.
- Team Collaboration: Collaborate with team members to support overall business objectives.
- Autonomy: Work independently with minimal supervision while adhering to company policies and procedures.
Required Skills & Qualifications:
- Technical Proficiency: Strong computer proficiency, including familiarity with Microsoft Office Suite and data entry systems.
- Time Management: Excellent time management skills with the ability to meet deadlines and manage workload effectively.
- Verbal Communication: Outstanding verbal communication skills, including a professional phone demeanor.
- Positive Attitude: Ability to demonstrate a positive and team-oriented attitude.
- Previous Experience: Previous experience in a customer service role is preferred but not required.
- Attention to Detail: Strong attention to detail and organizational skills.
Compensation: $45,000 - $55,000 per annum, depending on experience.
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