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Patient Access Coordinator

2 months ago

Rolla, Missouri, United States Mercy Full time
Overview:

At Mercy, we are dedicated to a mission that embodies compassionate care and exceptional service. We are currently seeking individuals who are passionate about helping others and thrive in a dynamic environment.

Position Highlights:
  • $500 Sign-On Bonus Available
  • This position requires on-site training for 30 days, followed by 90 days of in-office experience before the possibility of remote work.
  • Part-time opportunities are available.

Role Description:

As a member of our Clinic Patient Access Center, you will be part of one of the fastest-growing contact centers in the nation. Your primary responsibilities will include:

  • Scheduling patient appointments and managing patient inquiries.
  • Delivering outstanding customer service through effective communication and telephone etiquette.
  • Providing patients with essential information regarding appointments and general inquiries.

Qualifications:

Minimum Required Qualifications:

  • Education: High School Diploma or Equivalent
  • Experience: Prior experience in telephone customer service, face-to-face customer service, or healthcare is preferred.

Skills and Attributes:
  • Proficient in data entry and capable of multitasking.
  • Ability to follow directions with a professional and courteous demeanor.
  • Compassionate attitude with a typing speed of 60 wpm.

Benefits:

We offer a comprehensive benefits package that includes:

  • Health, vision, and dental coverage starting on day one.
  • Paid time off and tuition reimbursement.
  • Employer-matched retirement funds for eligible employees.

At Mercy, we believe in nurturing a supportive community that empowers you to excel in your career while making a meaningful impact in the lives of others.