Customer Service Representative
4 days ago
About Us:
HomeX Services Group is a rapidly growing provider of home services, offering a wide range of solutions including HVAC, plumbing, and electrical services. Our commitment to quality service and customer satisfaction has earned us recognition as one of the fastest-growing companies in our industry.
Salary: $20.00 per hour + Commission (estimated annual salary: $41,600)
Job Description:
As an Inside Sales Call Center Representative at HomeX Services Group, you will be responsible for providing exceptional customer service and support through telephone interactions. Your key responsibilities will include handling inbound and outbound calls, closing sales leads, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
Required Skills and Qualifications:
High school diploma or equivalent; previous sales experience is preferred. Excellent verbal and written communication skills, strong active listening and problem-solving abilities, and ability to handle difficult or irate customers with patience and professionalism are essential. Familiarity with call center software and systems, including customer relationship management (CRM) tools and telephony systems, is also required.
Benefits:
Medical, Dental, and Vision Insurance, 401K Plan with Company Match, PTO & Holiday Pay, Long Term Disability, Company Paid Life Insurance, Flexible Spending Account, Great Company Culture, and Continuous and extensive training and development are offered by HomeX Services Group.
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