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Beverage Service Team Member

2 months ago


West Orange, New Jersey, United States Whole Foods Market Full time

Coffee Venue Team Member (Barista) - Part Time

Department: Store Operations

Job Type: Regular

Position Type: Part-time

Job Overview

The Coffee Venue Team Member is responsible for crafting coffee and espresso beverages while delivering exceptional customer service. This role encompasses various tasks including product stocking, maintaining cleanliness, and ensuring a welcoming atmosphere for customers and team members alike.

Key Responsibilities

  • Prepare and serve a variety of coffee, espresso, and tea beverages.
  • Engage with customers by describing menu offerings and providing detailed product information.
  • Process customer transactions efficiently and accurately.
  • Monitor product quality and freshness, ensuring proper rotation and storage.
  • Arrive punctually, well-groomed, and ready to perform all scheduled shifts and participate in required training sessions.
  • Deliver outstanding customer service, addressing inquiries and needs promptly, while employing suggestive selling techniques.
  • Maximize sales potential through effective product preparation, stocking, and merchandising.
  • Adhere to established health and safety protocols, including sanitation and safe work practices.
  • Maintain a clean and organized work environment, ensuring compliance with cleanliness standards.
  • Complete opening, mid, and closing duties as assigned, ensuring accuracy in signage and pricing.
  • Report any safety hazards or violations immediately.
  • Perform additional tasks as directed by store or regional leadership.

Required Skills

  • In-depth knowledge of coffee products and preparation techniques.
  • Ability to communicate effectively with customers and team members.
  • High energy and enthusiasm for the company’s mission and products.
  • Proactive sales abilities and a strong customer service orientation.
  • Effective time management and organizational skills.
  • Passion for natural foods and alignment with company values.

Experience

6-12 months of experience in a retail or customer service environment is preferred.

Physical Requirements

  • Ability to lift up to 50 pounds.
  • Capable of standing or walking for 6-8 hours during a shift.
  • Requires manual dexterity for tasks such as grasping and fine manipulation.
  • Must be able to work in varying temperatures and conditions.
  • Flexible availability including nights, weekends, and holidays may be required.

Note: This job description provides a general overview of the essential responsibilities and is not exhaustive. Duties may vary based on business needs and location.

Whole Foods Market is committed to providing equal employment opportunities for all Team Members and candidates, ensuring a diverse and inclusive workplace.