Convenience Store Team Lead

4 weeks ago

Green Bay, Wisconsin, United States Fleet Farm Full time

Are you a natural leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of mentoring and developing high-performing teams? If so, we have an exciting opportunity for a Convenience Store Team Lead to join our team at Fleet Farm.

Job Summary

The Convenience Store Team Lead is responsible for leading a team of retail professionals in providing an exceptional customer experience through the sale of fuel and other store merchandise. This role requires a strong leader who can train, coach, and mentor team members to achieve sales goals and provide excellent customer service.

Key Responsibilities
  • Team Leadership: Train, coach, and mentor team members to achieve sales goals and provide excellent customer service.
  • Customer Service: Provide customers with a quick and efficient check-out experience with the accurate and efficient operation of transactions.
  • Regulatory Compliance: Follow all city, county, state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol.
  • Safe Food Handling: Ensure all safe food handling requirements are followed.
  • Gas Mart Operations: Responsible for gas mart operations including maintenance of fuel pumps, fuel islands, fuel operating consoles, fuel tanker drops, and processing of all related documentation.
  • Emergency Response: Ensure all team members understand and follow all emergency response protocols in regards to spills and hazardous material handling.
  • Merchandise Management: Maintain adequate stock levels of merchandise and restock as needed.
  • Store Operations: Responsible for opening and closing of the store and overall security of the facility.
  • Display Setup: Ensure displays are set up according to Company directives.
  • Company Initiatives: Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Requirements and Education
  • Education: High School Diploma or GED preferred.
  • Work Schedule: Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Physical Demands: Ability to lift up to 50 lbs.
  • Experience: 2 years of retail management or supervisory experience preferred.
  • Leadership Skills: Proven ability to lead, coach, and build relationships in a fast-paced environment.
  • Team Management: Ability to direct and motivate a diverse population that includes full-time and part-time team members.
  • Work Environment: Ability to work in a variety of temperatures, including the cooler, freezer, and external/outdoor temperatures.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law.

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