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Clinical Office Assistant

2 months ago

Miamisburg, Ohio, United States Mayfield Brain and Spine Full time
Position Overview

The Healthcare Administrative Coordinator plays a vital role in ensuring the smooth operation of the medical office while supporting both patients and healthcare providers.

Qualifications

Education and Experience:

  • High School diploma or equivalent.
  • At least 2 years of experience in a medical administrative role or as a medical secretary is preferred.
Key Skills:
  • In-depth understanding of medical office protocols and neurosurgical procedures.
  • Exceptional customer service abilities.
  • Proficient in managing and prioritizing multiple responsibilities in a dynamic environment.
  • Strong analytical and decision-making capabilities.
  • Empathetic communication skills.
  • Excellent verbal and written communication proficiency.
  • Ability to maintain composure and effectively manage stress.
  • Demonstrates sound judgment and diplomacy in interactions.
  • Team-oriented with a collaborative spirit.
  • Proficient in computer applications with a willingness to learn new software.
  • Capable of working independently with minimal oversight.
Core Responsibilities:
  • Foster a corporate culture that aligns with the mission and values of Mayfield Brain and Spine.
  • Serve as a key liaison between physicians and patients, ensuring clear communication of instructions and needs.
  • Manage the physician's schedule for both patient-related and administrative engagements, ensuring efficient internal communications.
  • Accurately document all patient interactions in the medical records, maintaining thorough and organized records.
  • Coordinate hospital admissions and surgical requests, including obtaining necessary insurance authorizations.
  • Oversee the transcription of all dictations and correspondence, ensuring timely processing of physician communications.