Sales Associate

4 weeks ago


Cherry Hill, New Jersey, United States Warby Parker Full time

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive and inclusive store environment.

Key Responsibilities:

  • Communicate Warby Parker's values and brand philosophy to customers and colleagues
  • Deliver outstanding customer service, ensuring a positive and personalized experience for every customer
  • Develop and maintain a deep understanding of our products, including features, benefits, and styling options
  • Anticipate and meet the needs of customers and colleagues, providing support and assistance as needed
  • Foster a positive and inclusive store environment, promoting a culture of respect and teamwork

Requirements:

  • Previous customer-facing experience in a service-oriented environment
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Proactive and adaptable problem-solving skills, with a focus on finding solutions and exceeding customer expectations
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment, with a focus on employee development and growth
  • A comprehensive training program, designed to help you succeed in your role and beyond
  • A fun and inclusive company culture, with a focus on teamwork, respect, and community

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