Sales Associate

2 days ago


Madison, Wisconsin, United States Revere Electric Supply Co Full time
Job Opportunity: Inside Sales Associate - Construction

We are seeking a motivated and customer-focused Inside Sales Associate - Construction to manage the needs of a key customer account. This role combines sales, customer service, and product knowledge to ensure customer satisfaction and drive business growth.

Key Responsibilities:

  • Provide exceptional customer service and support to our key customer, addressing inquiries and resolving issues promptly.
  • Manage order entry, tracking, and fulfillment processes to ensure timely delivery of products.
  • Maintain a strong understanding of our electrical products and services to provide accurate information and recommendations to the customer.
  • Identify upselling and cross-selling opportunities to enhance customer satisfaction and drive revenue.
  • Build and maintain strong relationships with key stakeholders at the customer's organization to understand their needs and preferences.
  • Collaborate with the inventory team to ensure product availability and manage stock levels based on customer requirements.
  • Work closely with other departments, including logistics and technical support, to ensure seamless service delivery.
  • Collaborate with vendors to ensure product availability, negotiate pricing, and resolve any issues related to product quality or delivery.

Requirements:

  • High school diploma required; associate's or bachelor's degree in business, sales, or a related field preferred.
  • Previous experience in inside sales, customer service, or a related role, preferably in the electrical distribution or manufacturing industry.
  • Familiarity with electrical products and industry standards is a plus.
  • Strong problem-solving mindset with a customer-focused approach.
  • Excellent communication and interpersonal skills.
  • Positive attitude and team mentality.
  • Proficiency in ERP software and Microsoft Office Suite.
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong leadership and organizational skills.
  • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.

What We Offer:

  • Competitive pay
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Opportunities for professional development and advancement.
  • A supportive and collaborative work environment.
  • Potential for hybrid work schedule.

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