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Sales Specialist, Aventura

2 months ago


North Miami Beach, Florida, United States Hermès Full time
About the Role

We are seeking a highly skilled and experienced Sales Specialist to join our team at Herms Aventura Boutique. As a Sales Specialist, you will be responsible for achieving sales and customer service objectives while adhering to the operational asset protection standards of the boutique.

Key Responsibilities
  • Sales Objectives: Meet monthly and annual individual sales goals while working as part of a team to achieve the boutique's collective target.
  • Selling Floor Management: Organize and prioritize the selling floor to support the sales effort and overall client experience.
  • Inventory Management: Ensure all items are stocked at all times and maintain the selling floor to meet standards, including straightening, filling in, and replenishing new receipts following visual merchandising guidelines.
  • POS and Customer Service: Process and ensure the accuracy of all transactions, including receipts, CRM files, and administrative support of after-sales service as needed.
  • Asset Protection: Comply with all asset protection procedures, including employee sign-in sheets, bag checks, and key control and merchandise security.
Requirements
  • Experience: 2+ years of experience in sales, preferably in a luxury environment.
  • Skills: Strong relationship development and communication skills, even-tempered with the ability to continuously multitask, self-starter with the ability to work independently while balancing collaboration with a team.
  • Availability: Open availability to accommodate the needs of the business.
About Us

Herms is an independent, family-owned French house that employs nearly 20,000 people worldwide. We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family both within our own walls and in the wider world.