Network Security Specialist Tier 3

3 days ago


Santa Clara, California, United States Palo Alto Networks Full time
Network Security Specialist Tier 3

Estimated salary: $150,000 - $220,000 per year.

We are looking for a highly experienced Network Security Specialist to join our team in tier 3. As a key member of our team, you will provide advanced technical support to our customers, partners, and internal stakeholders on network security-related issues.

Your responsibilities will include troubleshooting and resolving complex technical issues, working with cross-functional teams to resolve customer problems, and developing and documenting network security-related processes.

To succeed in this role, you must have a strong understanding of networking concepts, experience with multi-vendor networking devices, and knowledge of industry best practices regarding threat prevention. Strong communication skills and the ability to work independently are essential.

In this role, you will have the opportunity to assume technical escalation responsibility for threat-related issues, including Wildfire verdict issues, PanAV issues, and more. You will also participate in the development and delivery of threat-specific training materials to our TAC organization.



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