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Guest Services Host

2 months ago

North Charleston, South Carolina, United States Delaware North Full time
Position Overview

Delaware North Travel and Hospitality is seeking a dedicated full-time Host to enhance our operations at a prominent airport location. In this role, you will be pivotal in greeting visitors and overseeing the host station, ensuring a welcoming atmosphere.

If you are looking for a dynamic work environment where you will engage with diverse individuals while honing your hospitality expertise, this position may be the perfect fit for you.

Compensation

$16.00 per hour
Details regarding our extensive benefits package can be accessed through our company resources.

Employee Benefits

We prioritize the well-being of our team members, both personally and professionally. Delaware North offers a comprehensive benefits package designed to provide you with the support and security necessary to deliver outstanding experiences for our guests. All employees are entitled to:

  • Weekly pay
  • Employee assistance programs
  • Opportunities for training and development
  • Discounts for employees

Eligible employees may also receive additional benefits, including health, dental, and vision insurance, a 401(k) plan with company matching, paid vacation and holidays, parental leave, and reimbursement for tuition or professional certifications.

Key Responsibilities
  • Analyze the seating chart and reservation book daily to optimize guest seating arrangements
  • Accommodate guests and manage wait times effectively
  • Ensure cleanliness and proper setup of dining and service areas
  • Engage with guests to confirm satisfaction with food and service, address any concerns, and express gratitude as they depart
  • Manage incoming calls to the restaurant during operational hours
Qualifications
  • Previous experience in a customer service role is preferred
  • Ability to maintain high energy levels in a fast-paced environment while managing multiple responsibilities
  • Strong communication skills to interact effectively with guests and team members
  • This position requires successful completion of a background check
Physical Requirements
  • Capability to remain on feet for the duration of the shift
  • Ability to navigate between tables and around corners
  • Capacity to lift and carry items weighing up to 35 pounds
Shift Information

Day shifts
Evening shifts
Holidays
Weekends
8-hour shifts

About Us

Delaware North provides exceptional hospitality services at a major airport. We have played a significant role in enhancing the dining options available to travelers. Our offerings include a variety of local favorites and well-known dining establishments.

At Delaware North, you will appreciate the work environment, the camaraderie with colleagues, and the daily experiences that unfold. Whether in sports venues, airports, national parks, or premier restaurants, your career can take many exciting directions. We empower our employees to excel in a company with a century of success, stability, and growth.

Delaware North Companies, Incorporated and its subsidiaries are committed to diversity and inclusion in the workplace. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.