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Case Management Supervisor
2 months ago
The Case Plan Supervisor is tasked with overseeing the Case Plan Analysts and ensuring the ongoing quality assurance of the Case Plan Credit Time process.
Key Responsibilities:
- Supervise the daily monitoring of the "Case Plan Credit" queue to review submissions from offenders, ensuring timely processing by analysts based on established priorities.
- Act as the secondary reviewer for any unsuccessful CPCT evaluations.
- Oversee and document the implementation of SMART interventions and quality case planning across various facilities.
- Conduct regular quality assurance evaluations on the work completed by Case Plan Analysts and field submissions, ensuring compliance with review timelines and accuracy.
- Determine appropriate review schedules and ensure adherence to procedural guidelines.
- Track and manage all procedural workarounds, ensuring they are executed in the correct order.
- Assist field staff with inquiries and discrepancies, providing expert guidance on CPCT policies and procedures.
- Facilitate communication between field staff, Case Plan Analysts, and supervisors to ensure consistent responses to inquiries.
- Collaborate with the Director of Case Management to revise policies as necessary, ensuring alignment with state regulations.
- Ensure that CPCT reviews present clear and objective information during review panel meetings.
- Address case plans and reviews for incarcerated individuals serving sentences in other jurisdictions, coordinating with relevant staff.
- Foster positive working relationships within the team and with facility staff to ensure comprehensive documentation is considered during reviews.
Qualifications for Success:
To be considered for this role, candidates must possess:
- In-depth knowledge of relevant federal and state laws impacting correctional programs.
- Familiarity with the Indiana Penal Code and Department of Correction policies.
- Expertise in correctional programming and case management.
- Strong understanding of the Case Plan Credit Time process.
- Proficiency in departmental procedures and software.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and manage sensitive information.
- Capability to synthesize complex data for diverse stakeholders.
- A bachelor's degree in a relevant field with a minimum of three years of experience, or an associate's degree with five years of experience, or seven years of professional experience in corrections or related fields.
- Demonstrated ability to supervise staff effectively and manage workloads equitably.
Benefits of Employment:
The State of Indiana provides a comprehensive benefits package, including:
- Multiple medical plan options with prescription coverage, vision, and dental plans.
- Wellness rewards program for participating in health activities.
- Flexible work scheduling options, including potential remote work.
- Deferred compensation plan with employer matching.
- Fully-funded pension plan options.
- Generous leave policies, including paid parental leave and community service leave.
- Education reimbursement opportunities.
- Employee assistance programs and referral bonuses.
Equal Employment Opportunity:
The State of Indiana is committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace.
