Service Quality Specialist

1 week ago


Beaufort, South Carolina, United States AlphaGraphics - US804 Full time

We are seeking a talented Retail Customer Service Representative to join our team at AlphaGraphics - US804. In this role, you will be responsible for interacting with customers, understanding their needs, and providing personalized solutions to meet their requirements.

About Our Team

Our team is dedicated to providing outstanding customer service and exceeding our customers' expectations. We pride ourselves on being a collaborative and supportive work environment that encourages growth and development.

Duties and Responsibilities
  • Respond to customer inquiries and provide solutions to meet their needs.
  • Work closely with internal teams to resolve customer complaints and improve overall customer satisfaction.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in retail sales or customer service.
  • Proven ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
Compensation and Benefits
  • $50,000 - $70,000 per year, depending on experience.
  • Comprehensive benefits package, including health insurance and paid time off.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

If you are a customer-focused and results-driven individual who is passionate about delivering exceptional service, we invite you to apply today



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