Deputy Project Director

4 weeks ago


Escondido, California, United States Equus Full time
Job Summary

We are seeking a highly skilled Deputy Project Director to join our team at Equus Workforce Solutions. As a key member of our leadership team, you will be responsible for implementing total quality management procedures and changes within the case management, enrollment, and customer services units.

Key Responsibilities
  • Implement and provide change management when changes to policy/procedure occur
  • Manage communication and coordination of case management, enrollment, and customer service
  • Provide leadership to staff and collaborate with Department Heads to enhance services, quality, and performance
  • Participate or lead outreach activities
  • Oversee timely and accurate reporting of operations metrics for Project Director
  • Build business process expertise within the team and develop best practices
  • Coordinate service delivery for Refuge Cash Assistance program (if required)
  • Compile information and data for completion of quarterly reports
  • Effectively collaborate with departments for program development and information dissemination
  • Provide leadership, support, and guidance to staff, partners, and operations across all Company Regions
Requirements
  • Bachelor degree or higher in Human Services, Business, or related field from an accredited college or university or equivalent experience
  • Five years of management experience. Proven ability to coach and mentor staff and effectively lead a team
  • Must be process-driven, analytical, and solution-focused
  • Must be a team player and model LEGACY Principles
  • Knowledge of community resources to address potential barriers of job seekers. Familiarity with human service, vocational rehabilitation, and disability issues and service competencies
  • Strong written and oral communication skills
  • Excellent computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook
  • Must possess and maintain a good driving record and meet company driving requirements
About Equus

At Equus Workforce Solutions, we are a leading provider of workforce development services in North America. We are dedicated to delivering comprehensive workforce solutions at integrated career centers, sector-focused centers, and community and partner sites.

We are strengthened by diversity and committed to providing a work environment in which everyone is included, treated fairly, and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.


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