Express Store Associate
5 days ago
Customer-Focused Retail Sales Associate Wanted
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for customers while maintaining a clean and organized sales floor, checkout, fitting room, and stock room.
Key Responsibilities:
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure customer safety and satisfaction.
- Follow company policies and procedures to ensure associate and customer safety.
- Assist with product launch changes according to company standards.
- Deliver Exceptional Customer Service:
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait time.
- Resolve customer service-related issues promptly and escalate if necessary.
- Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Requirements:
- Education: High School or Equivalent
- Years of Experience: 0-2 years of relevant job experience, minimum 6 months
- Proficient in using technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Salary:
The estimated salary range for this role is $38,000 - $48,000 per year, depending on location and experience. Benefits include medical, pharmacy, dental, and vision coverage, 401(k) with company match, merchandise discount, paid time off, and parental leave.
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